MessageBroadcast has built the ultimate engine to integrate two-way automated multichannel communications for the first time.

Automate event-based, proactive communications according to a broader range of business rules with MessageBroadcast’s innovative solutions. Our customized programs give you more ways to improve customer relationships while reducing contact costs. Now you can synchronize and unify communications across your enterprise quickly and easily, on multiple channels.

The difference is under the hood – and in the cloud
Our proprietary network “engine” is what makes this possible, going far beyond the capabilities of other alternatives. Leveraging the cloud infrastructure, our hosted platform essentially reinvents inbound and outbound communications. We dynamically and securely pull customer activity data to issue relevant, interactive messages triggered by any variables you define.
 
Deploy and control personalized alerts, notifications, confirmations, information requests, surveys and more. Provide relevant information and help exactly when it’s needed, in real time, at every lifecycle stage. Communicate with customers on the channel of their choice. All automatically.
 
Your customized program will be up and running fast, thanks to the flexibility of our hosted network. MessageBroadcast’s pay-per-use model means you pay for usage, not for setup. We provide the highest level of security – our network maintains the stringent SAS-70 Type II Certification year after year, and completely satisfies Payment Card Industry (PCI) compliance.