The younger person’s favored alarm. Travels with you
and can be kept for reference.

For the under-30 generation, the only truly urgent message is a text on a smartphone. However, adoption is growing rapidly in all demographics. According to Nielsen Mobile, mobile subscribers on the average send and receive 175% more text messages than voice calls. 33% of smartphone users make price comparisons on their phones while in-store.

Urgent, instant, interactive and inexpensive
Use text to get a customer’s attention instantly, wherever they are, at any time. SMS is a low cost channel, but response rate tends to be very high.
Text messaging simplifies and expedites a broad range of communication tasks inexpensively. This is the preferred channel for many customers to receive alerts and notifications, from past-due or balance alerts, to new passwords, to appointment confirmations. If the information is sensitive, we provide Multi-Factor Authentication, in which customers enter specific personal or password data to authenticate their identities.

Offer customers downloadable content by text, driving them to the web or downloading directly to the mobile device. Issue coupons and enlist participation in promotions. Provide links that connect customers to an IVR (Interactive Voice Response) phone call or live agent. Create engaging dialogues while you gather customer insights through quick surveys. Utilize geo-targeting. Distribute mobile games with branded content.

MessageBroadcast supports multiple billing options, including Premium Short Message Service (PSMS) billing which allows customers to have purchases billed directly to their mobile bill.