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CAREERS

Technology

Product Manager

As a Product Manager at Message Broadcast, you will be a highly business minded individual who has a technical understanding to lead technical teams in agile environments. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

You will be responsible for leading and driving initiatives from inception to execution. You will work directly with leaders across our organization, including executives and stakeholders.  Ultimately, you and your team will be responsible for the growth and opportunities for our products in the market.

QUALIFICATIONS

  • Spend time with customers to better understand their needs and pain points – Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Drive product launches including working with sales and marketing team, executives, and other product management team members
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  • Act as a product evangelist to build awareness and understanding
  • Understands and monitors KPIs and OKRs to support data-driven decisions influencing product and feature development
  • Work with leadership and stakeholders on roadmap planning and prioritization of backlog
  • Build roadmaps for internal and external customers
  • Verify problems to be solved for the department and specify what measurement of success would be for the team
  • Test and monitor new product improvements and features to ensure they meet requirements and improve products
  • Quantitatively and qualitatively research to gather data to support and prioritize effective and innovative product enhancements and/or new products
  • Ideate and launch new products and features, while effectively guiding a team of product managers as the department grows
  • Track, maintain, and continually groom product backlogs
  • Write requirements 
  • Lead monthly product reviews as well as quarterly planning sessions
  • Develop product pricing and positioning strategies
  • Able to communicate business value of product capabilities to sales

SKILLS, ABILITIES, AND EXPERIENCE

  • 6 – 8 years of experience in Product Management experience in a software development company working with enterprise clients
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Deep understanding of product management best practices in agile environments
  • Experience building roadmaps and guiding teams of product managers
  • Experience leading product reviews, quarterly planning sessions and ideation of new products
  • Ability to be productive in a globally distributed team through self-discipline and self-motivation

MINIMUM EXPERIENCE

  • Proven work experience in product management or as an associate product manager
  • Strong interpersonal and communication skills to drive cross-department alignment to the overall strategy
  • Experience in growing product management teams, mentoring coaching
  • Experience in a technology/software environment, understanding and knowledge of software development practices

BEHAVIORAL COMPETENCIES

  • Attention to Detail
  • Independent Self-Starter
  • Highly Organized
  • Critical Thinker
  • Problem Solver
  • Excellent Communicator
  • Ability to Prioritize
  • Team Work Collaboration
  • Multi-Tasker with Strong Sense of Urgency

REQUIREMENTS

  • Authorized to work in the US without visa sponsorship, transfer or assistance now or in the future
  • Bachelor in Computer Science or Related Course or equivalent work experience is preferred 
  • Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying

    Apply now

    WHY WORK HERE?

    “The chance to work with an amazing team, partnered with the world’s most admired brands.”

    At Message Broadcast, we have created a world-class platform that delivers messaging at scale for Fortune 100 companies in the Energy, Finance, Healthcare and Telecommunications Industries. Our messaging platform manages enterprise communications, delivering positive results by automating interactions with sophisticated personalization based on time, place, preference, profile and response data. All solutions are designed to dramatically increase customer engagement through self-service, acquisition, retention, and conversion across all channels, including TXT/SMS, MMS, RCS, voice, PUSH, email, and social media. Our highly scaled Platform as a Service (PaaS) delivers reduction to call center calls, proactive effective customer communications, improved J.D. Power CSAT scores, customer channel preference, real-time monitoring & reporting, scalable & deliverable notifications and TCPA mitigation.

    OUR BENEFITS

    • On-site full-time position with reasonable FLEXIBLE work schedule once established and approved
    • Fully covered Medical, Dental, and Vision for employee
    • 401K
    • 14 days PTO
    • Well-stocked kitchen with energy drinks and other snacks
    • Onsite gym with showers

    OUR CULTURE

    With solid leadership, a clear growth path and a wealth of expertise, we foster a collaborative environment and welcome those who want to work with like-minded talent with a modern technology stack. We embrace positive change, open communication and the long-term tenure of our team is a testament to our commitment to the growth of our employees, the success of Message Broadcast and our valued clients.

    Message Broadcast is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    ***Message Broadcast does not provide visa sponsorship, transfer or assistance***