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CAREERS

Sales

Sales Account Manager

 

Join us in helping the world’s most admired brands innovate and deliver great customer experiences

 

WHY WORK HERE?
“The chance to work with an amazing team, partnered with the world’s most admired brands.”
At Message Broadcast, we have created a world-class platform that delivers messaging at scale for Fortune 100 companies in the Energy, Finance, Healthcare and Telecommunications Industries. Our messaging platform manages enterprise communications, delivering positive results by automating interactions with sophisticated personalization based on time, place, preference, profile and response data. All solutions are designed to dramatically increase customer engagement through self-service, acquisition, retention, and conversion across all channels, including TXT/SMS, MMS, RCS, voice, PUSH, email, and social media. Our highly scaled Platform as a Service (PaaS) delivers reduction to call center calls, proactive effective customer communications, improved J.D. Power CSAT scores, customer channel preference, real-time monitoring & reporting, scalable & deliverable notifications and TCPA mitigation.

 

OUR CULTURE

With solid leadership, a clear growth path and a wealth of expertise, we foster a collaborative environment and welcome those who want to work with like-minded talent with a modern technology stack. We embrace positive change, open communication and the long-term tenure of our team is a testament to our commitment to the growth of our employees, the success of Message Broadcast and our valued clients. 

 

JOB DESCRIPTION

The Message Broadcast Sales Account Manager is responsible for growing new business and expanding existing accounts to meet and exceed business and financial objectives. This role is a senior individual contributor with proven skills to build relationships in assigned accounts or territory.

REQUIREMENTS

  • You will be responsible for achieving revenue goals and assigned strategic account objectives

  • Establish productive, professional relationships with key personnel in assigned customer accounts

  • Represent the entire range of company products and services to assigned customers

  • Move the relationship from the initial contact phase through close, then additional upsell/cross-sell opportunities

  • Skillful in consultative selling to the prospective customer base

  • Proactively assess, clarify, and validate customer needs on an ongoing basis to ensure the highest satisfaction

  • Develop and maintain a healthy sales pipeline

  • Maintain sales contacts and prospects, pipeline, and forecast information in salesforce.com

  • Forecast sales activity on a regular basis as required

  • Prepare presentations and proposals, assist with sales contracts

  • Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations

  • Work closely with Customer Success in helping maintain overall health of the relationship

  • Enthusiastically represent Message Broadcast’s technology and solutions with honesty and integrity

QUALIFICATIONS

  • 3-5+ years of sales experience

  • Track record of meeting and exceeding sales quota

  • Excellent client-facing and internal communication skills

  • Must be a self-starter, able to work independently and as part of a team

  • Able to perform under pressure and deliver results in a demanding and fast-paced environment that requires fresh thinking and innovation

  • Requires strong negotiating, influencing and interpersonal skills

  • Excellent verbal and written communication skills

  • Tech-savvy and comfortable in a field that combines elements of multiple disciplines (technology, marketing, etc.)

  • Selling experience to Utilities or Telcos is a plus

 

OUR BENEFITS

  • On-site full-time position with reasonable FLEXIBLE work schedule once established and approved
  • Fully covered Medical, Dental, and Vision for employee
  • 401K
  • 14 days PTO
  • Well-stocked kitchen with energy drinks and other snacks
  • Onsite gym with showers

 

Message Broadcast is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.