Pre-defined Campaign API’s
This secure API allows you to push a communication request (IVR, SMS, MMS, PUSH, Email, Fax, Print-On-Demand) to a pre-defined campaign. These messages can either be sent instantly or put into a queue to be delivered at a later time. Responses to these messages can trigger subsequent API calls supporting interactive work flows or channel escalation.
This API group allows you to host and manage data associated with preference collection, management and maintenance. Opt-Ins, Opt-outs, Opt-Overs, Opt-Downs, program selection and custom data element collection can be managed through this set of secure API’s.
Campaign Collection API’s
This group of secure API’s allows you to update campaign control parameters within a defined campaign. With this group of API calls you can modify all aspects of a defined campaign.
Group Contact Collection API’s
This group of secure API’s allows you to add, modify, delete, and list custom data elements for a defined set of customer contacts.
This group of secure API’s allows you to upload and modify audio files associated with inbound and outbound IVR campaigns.