Imagine a utility company grappling with payment delinquencies, costing them millions in potential revenue loss. According to recent industry data from the National Energy Assistance Directors Association, nearly 20 million US households were behind on utility...
Artificial intelligence (AI) implementation has emerged as a powerful force reshaping industries across the board. The energy sector is no exception, with 74% of U.S. utilities having explored AI solutions to meet growing customer expectations and operational needs,...
Utilities face mounting pressure to maintain reliable service amid extreme weather events, wildfires, and aging infrastructure challenges. With an 83% increase in weather-related outages (U.S. Department of Energy) and 65% of customers frustrated by impersonal utility...
