JOIN US AT WEI 2025
Hyatt Regency ,
Irvine, California
Monday, Mar 10 –
Wednesday, Mar 12
Booth
3
Western Energy Institute Customer
+ Corporate Symposium
At Message Broadcast, we believe that personalized customer engagement is the cornerstone of resilient operations. As customer expectations continue to evolve, businesses must adapt to meet the demand for timely, relevant, and personalized communication.
Expect thought-provoking discussions on customer experience, emerging technology, risk management, and more—all designed to keep you ahead in the energy sector.
We’re excited to meet you and share how Message Broadcast is revolutionizing customer engagement for utilities.
MEET WITH OUR TEAM
Jay Malin
SVP, GOVERNMENT SOLUTIONS
Paul Watkins
DIRECTOR, PRODUCT STRATEGY
Kevin Shunk
EXECUTIVE SALES ASSOCIATE
Transforming Customer Engagement with AI
Tuesday, March 11, 11:15 AM – 12:30 PM
Join our AI expert Paul Watkins at the main stage as he explores today’s rapidly evolving digital landscape, artificial intelligence (AI).
This session will explore how AI technologies, such as internal chatbots, segmentation, and predictive analytics, are transforming customer engagement strategies. Attendees will learn how to leverage AI to create personalized, seamless, and efficient customer experiences that drive satisfaction and loyalty.
MESSAGE BROADCAST SOLUTIONS
AI Two Way Conversations
Streamline operations, reduce costs, and delight customers with intelligent automation designed specifically for utility providers
Enterprise Omnichannel Notification System
A single engagement platform to design, deploy, and manage customer interactions across all touchpoints.
REACH
Transforms customer engagement with an intelligent platform that streamlines multi-channel communication, ensures compliance, and drives action.