Enterprise Omnichannel Notification System
Critical event experiences that exceed customer expectations
A single engagement platform to design, deploy, and manage customer interactions across all touchpoints.
Reporting and Dashboards
Templated Customer Communications
Segmentation and Automations
Segment customers based on event, activity, and attribute to optimize the customer journey with dynamic “next best action” decision logic
The Message Broadcast Difference
Drive loyalty by anticipating customer needs and reducing their effort. Our customer engagement platform makes it easy to curate, deploy, and manage interactions across all channels.
The world’s largest enterprises depend on Message Broadcast to ensure their customer communications drive predictable results.
The Message Broadcast platform provides multi-point redundancy within geographically dispersed data centers to ensure five-nines reliability
Aggregator status combined with our low-latency, high-throughput backbone ensures your communications are delivered in seconds, not minutes or hours
Our direct carrier connections ensure best-in-class delivery rates with proof-of-delivery for all your omnichannel communications
Orchestrate two-way personalized conversations in perfect harmony.
Predefined Templates and Ad Hoc Messaging
Launch critical campaigns quickly with predefined templates and granular business rules.
Audience Creation and Segmentation
Leverage dynamic list-building tools to support hyper-personalized interactions.
Harmonize situational awareness to deliver targeted relevance.
Automated Approval Workflows
Minimize campaign delays and bottlenecks with automated approval workflows.
Analytics and Reporting
Discover the customer moments driving your most valuable business outcomes in real time.