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mobileRIGHT

Stay compliant, mitigate risk and expense with validated user information

Deliver experiences that enrich your customer data

mobileRIGHT fortifies the nation’s most favored brands by improving customer contact accuracy, reducing contact costs, mitigating compliance risk, and validating right party information, resulting in compliant customer contact

Mitigate Wrong Party Contact
Identify daily mobile number disconnect, reassigned, suspended, resumed, transferred out-of-network and transferred in-network activity
Increase Fraud Protection
Validate the legitimacy of customer provided contact information to minimize fraud
Increase Business Performance
Distinguish between landline vs. mobile numbers to ensure high delivery and connection rates for targeted Voice and SMS campaigns
Improve Billing and Collections
Resolve billing issues and improve receivables with right party contact verification

 

Optimize communication costs
Identify opportunities for channel migration and reduce the operational costs associated with inaccurate or inactive phone numbers
Maintain Compliance and Mitigate Risk
Distinguish between landline vs mobile to tailor your session flows for compliance with regulatory frameworks such as the Telephone Consumer Protection Act (TCPA)
Enrich Customer Information
Maintain up-to-date customer records using our intelligent workflows that automatically reach out to customers over alternative channels to correct inaccurate contact information
Reduce OpEx
Leverage dynamic two-way session flows to validate and authenticate customer contact data reducing expense across all of your lines of business

Data Quality

Only 33% of companies are confident in their data quality.

– Source: Gartner

Drive your business with accurate data

Number Cleansing
Validate if a phone number is active and accurately formatted before making contact
Point-of-Entry Validation
Verify phone numbers in real-time at the point of ingest with our phone validation APIs
Number Type
Differentiate communications for mobile numbers, landline numbers and the subscriber’s carrier network
Number Processing
Perform individual and bulk number cleanses via API or portal
Number Reachability
Determine whether a phone number has been deactivated, suspended, resumed, or transferred to another carrier network
Integrated Systems Validation
Embed number lookup functionality into your website, CIS, OMS, CRM, or call center software

Cost of Bad Data

Bad data costs U.S. businesses more than $611 billion each year. 

– Source: TDWI

Communicate With Confidence 

Validate data from the carrier and the customer

Proactive updates are delivered daily

Client receives updates each morning

3+ years of historical mobile device number (MDN) data

Connect with clicks or code

Message Broadcast gives you flexible platform access via web and secure APIs.

Platform APIs

Add omnichannel communications to your existing applications with our platform APIs.

Web Interface

Create, manage, and deploy mission-critical messaging programs with our web based interface.