Streamline patient care and influence desired behaviors
Our platform streamlines patient care and improves outcomes for the most respected brands in healthcare.
Develop surveys to gather patient experience feedback and insights. Enhance patient engagement, education, and wellness through our integrated companion applications.
Proactive Patient Alerts
Leverage two-way automated interactions to update and influence patients with appointment and prescription reminders/confirmations, and copay assistance.
Personalized SMS/MMS Messaging
Communicate one-on-one with patients and caregivers using multi-media to drive engagement. Enable patient mobile device use to securely send documentation such as EOB’s and EOP’s.
Enhance patient experiences with mobile wallet use for transactions and discounts, and enabling easy storage of copay cards and benefits.
Protect patient information with multi-factor authentication applications to confirm patient identity on app login, web login, or call center interaction.
Mobile Copay Assistance Coupons
Monitor patient redemption of timely, location-specific digital coupons on mobile devices. Prioritize affordability in medical marketing strategies.
Innovators can lower distribution costs and improve adherence to clinical protocols by moving the delivery of care much closer to the homes of patients, providing services that take advantage of their established behavior patterns, or both.
-McKinsey & Company
True omnichannel Engagement
Engage with customers on their terms, their chosen time and their preferred channels. Our platform enables seamless channel transitions, ensuring a frictionless, flexible customer journey for an effortless experience.
UNIFY CUSTOMER DATA
Understand your customers
Create customer brand advocates by intelligently predicting their intentions and automating satisfying resolutions. Our platform aligns campaign goals with actionable insights to drive expected and favorable customer actions.
SEGMENTATION AND TARGETING
Elevate personalized engagement with integrated audience segmentation tools. Our Customer Experience (CX) platform segments audiences based on customer attributes, ensuring timely and relevant messaging.
Get time back with automation
Leverage behavior-based automation and workflows to streamline your day-to-day operations. Triggers are easily customized for your customer segments to support predictable resolutions across every digital touchpoint.
CONNECT YOUR DATA
Integrate data sources seamlessly to streamline the customer journey. With our turnkey platform solutions, simplify systems integration and reduce IT staff workloads.
Measure the impact
Automate interactions to advance strategic business goals with our customer insight engine. This includes enhancing customer loyalty, boosting operational efficiency, and growing revenue.
Add omnichannel communications to your existing applications with our platform APIs.
Create, manage, and deploy mission-critical messaging programs with our web-based interface.