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Aerialink: Transforming
Insurance Communications

Aerialink is revolutionizing the way insurance providers communicate with their customers.  

Woman sitting on a couch on her iphone with a visual of an insurance conversation with Aerialink

Insurance Communications, Elevated.

Enhance every customer interaction with Aerialink’s powerful enterprise messaging platform.

Streamline your entire claims journey — from first notice to final resolution — with our intelligent messaging solution, purpose-built for insurance communications. Aerialink leverages deep industry expertise and proven processes to digitally revolutionize insurance operations. 

By combining SMS and MMS capabilities with insurance-specific know-how, Aerialink delivers timely, personalized communications that improve customer satisfaction, boost operational efficiency, and strengthen your bottom line. 

Aerialink enables a seamless claims communication process.

Aerialink Customer Messaging Journey

Key Benefits

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Streamlined Communications

Reduce claim lifecycle timelines and enhance operational efficiency.

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Customer-Centric Approach

Deliver personalized, end-to-end comms tailored to your policyholder’s’ needs.

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Seamless Integration

Easily integrate Aerialink with your existing systems and workflows.

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Optimized Efficiency

Automation accelerates claims processing, freeing staff for high-value tasks and boosting productivity.

Advanced Messaging Capabilities 

 

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10DLC (10-Digit Long Code)

  • Ideal for high-volume, application-to-person (A2P) messaging 
  • Registered with carriers for improved deliverability 
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Toll-Free Numbers

  • Recognizable and trusted by customers 
  • Capable of handling high-volume SMS and MMS 

    Why Choose Aerialink?

     

    Aerialink bridges the gap between your business applications, mobile service provider networks, and customer mobile devices in near real-time, and at scale.  

     

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    Our business text messaging solution is designed to meet the needs of any sized organization by offering:

     

    • Integration with existing tools and business systems  
    • Scalable messaging solutions for high-volume communication needs 
    • Compliance with industry regulations and best practices 
    • Robust analytics and reporting capabilities
    • Dedicated support from our team of messaging experts 

    Use Cases

    Two-way Chats

    Enable seamless communication between insurers, agents, policyholders, and adjusters, streamlining claims processing and enhancing customer service. 

    Connect Your Workforce

    Boost productivity with efficient adjuster scheduling, simplified time reporting, and enhanced team engagement through interactive features like virtual town halls. 

    Notifications and Alerts

    Keep stakeholders informed with real-time updates on policies, claims, billing, and critical events, ensuring timely action and improved customer satisfaction. 

    Additional Features

    Enhance security, drive app adoption, and execute targeted campaigns, maximizing the value of your insurance communications beyond core services. 

    The Aerialink Advantage IN INSURANCE COMMUNICATIONS

    With over 20 years of experience in enterprise mobile messaging and a global customer base, Aerialink offers messaging solutions designed to meet the needs of insurance organizations of any size. In fact, one of the largest insurance companies in the country relies on Aerialink to power their insurance communications, sending over 60 million messages every month, ensuring timely and effective communication with policyholders.

    Ready to elevate your insurance communications?