Message Broadcast rebrands as Convey, marking a new era of intelligent customer workflows
Message Broadcast has rebranded as Convey, signaling a bold new chapter in its mission to transform customer engagement across regulated industries. This evolution reflects the company’s expanded capabilities and a sharpened focus on delivering intelligent workflows that proactively and compliantly enhance the customer experience.
The rebrand follows the strategic integration of several industry innovators—including Aerialink, i2sms, Agent511, and West—uniting decades of expertise under the Convey name. CEO Maulik Datanwala describes the transition as “doubling down on our legacy with workflow solutions designed to deliver in the moments that matter most.”
Convey will continue its strong commitment to Utilities while extending its value to adjacent markets. Built with purpose, its platform enables organizations to scale, adapt, and meet rising customer and compliance expectations through intelligent, actionable journeys.
This milestone reinforces Convey’s position as a category leader and trusted partner for modernizing customer engagement in mission-critical sectors.