Maximize Your
Communication
Solutions
Our Proven Impact
- Utility-managed communications during storms, achieving a +37 Net Promoter Score.
- Delivered consistent updates despite severe weather and pandemic challenges.
- The messaging strategy evolved to target audiences throughout the storm phases.
- The multi-channel approach reached over 80% of customers effectively.
- Demonstrates effective crisis communication strategies and positive customer sentiment.
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EXPERT INSIGHTS
Learn more about our successful partnerships and how our experts tailor solutions for leading utilities.
SEE US IN ACTION
Find out more about our products and how we simplify operations, amplify customer engagement and boost your resiliency during emergencies.
Here to help you succeed
Schedule a personalized consultation and let us help you develop a comprehensive communication management strategy for your needs.
How We Succeed Together
- Define clear objectives
- Company goals vs. industry challenges
- Prioritize: impact and urgency
- Engage with regulators, customers, and employees
- Assess communication channels, regulatory needs, and technology
- Formulate versatile strategies for evolving landscapes
- Adaptive measures for compliance
- Customer-centric focus: Personalized and responsive
- Cutting-edge technology for streamlined solutions
- Investment in equity system evolution
- Measurable Key Performance Indicators (KPIs)
- Continuous, real-time, monitoring and adjustment
- Adjust strategies based on performance
- Feedback loops for ongoing optimization
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