Stay updated with the latest from Message Broadcast.
Explore key events, webinars, and announcements shaping the future of customer communication. Check back often to see how we’re transforming customer experiences and driving innovation.
Message Broadcast is Now Convey
Message Broadcast is Now Convey
Building brand equity, the key to customer loyalty and growth
Branding has transcended the confines of a mere marketing function to become an imperative,...
TCPA Revocation Rules Affecting Utilities By 2026
The FCC is changing how consumers can revoke their consent to automated phone calls and...
Optimizing Your Emergency Notification System for Severe Weather Season
As we mark Severe Weather Preparedness Month 2025, organizations across the nation are reviewing...
Redefining Insurance Communication: Using SMS and MMS for Claims Processing
Discover how SMS and MMS are revolutionizing insurance claims processing. From instant updates to seamless documentation submission, learn how insurers are leveraging text messaging to enhance efficiency, reduce costs, and improve customer satisfaction.
Message Broadcast Appoints Jen Glassburn as Vice President of Human Resources
Message Broadcast is pleased to announce the appointment of Jen Glassburn as the company’s new Vice President of Human Resources.
Bridging the Gap – Addressing Customer Affordability in Challenging Times Webinar
Millions of Americans—nearly 20 million households—are struggling to pay their utility bills, with arrears reaching $19.5 billion as of March 2023, according to the National Energy Assistance Directors Association. Many are making difficult choices about which bills to prioritize, with utility costs often delayed.
Message Broadcast Appoints Raed Adhami as Chief Innovation Officer
Message Broadcast, a leading provider of customer engagement software for the electric utility industry, has appointed Raed Adhami as its Chief Innovation Officer. In his new role, Raed will lead the Company’s innovation strategy.
Message Broadcast Acquires West Technology Group
Message Broadcast has acquired the Utilities business from West Technology Group, enhancing its leadership in customer engagement software for the Utilities sector. This acquisition aligns with Message Broadcast’s mission to improve customer experience, regulatory compliance, and operational efficiency for Utilities.
Message Broadcast Acquires i2sms & Agent511
On September 9th, 2024, Message Broadcast made a strategic investment. to acquire AGENT511. This embarks a new chapter in our journey at Message Broadcast, and we look forward to serving you in more ways, over the years to come.