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Message Broadcast is Now Convey

Message Broadcast is Now Convey

Message Broadcast rebrands as Convey, marking a new era of intelligent customer workflows Message Broadcast has rebranded as Convey, signaling a bold new chapter in its mission to transform customer engagement across regulated industries. This evolution reflects the...
Building brand equity, the key to customer loyalty and growth

Building brand equity, the key to customer loyalty and growth

  Branding has transcended the confines of a mere marketing function to become an imperative, shaping how companies are perceived, trusted, and ultimately chosen across diverse sectors4. In industries characterized by increasingly commoditized products and...
TCPA Revocation Rules Affecting Utilities By 2026

TCPA Revocation Rules Affecting Utilities By 2026

  The FCC is changing how consumers can revoke their consent to automated phone calls and texts. As of April 11, 2025, organizations bound by TCPA regulations must honor requests to revoke consent made by “reasonable means.” By April 11, 2026, organizations must...